Service Technician (all genders), Technical Support & Service – DDoptics Chemnitz
You help resolve our customers’ issues quickly: inspecting equipment, identifying faults, organising repairs and keeping clear records — with a practical approach and direct customer contact.
Especially suited to optics enthusiasts, DDoptics fans and hunters and sports shooters (e.g. jobs in the hunting industry / jobs for hunters) who enjoy working with binoculars, riflescopes, sports optics and recreational optics .
Career changers welcome: You do not need to know everything from the start. We provide comprehensive training and introduce you to our products, processes and tests step by step.
- Receiving, assessing and managing warranty claims and repair cases
- Diagnosing mechanical, electronic and optical faults and initiating appropriate action
- Repairs and basic maintenance in the workshop or on site as required
- Technical customer support by email and phone, including advice on use and care
- Documenting cases and providing feedback to the product and quality team
- Above-average pay, with potential bonuses
- Thorough training and clear processes
- A modern working environment in the Schönherrfabrik in Chemnitz
- Flat hierarchies, a close-knit team and quick decisions
- Staff discounts, company events and opportunities for further training
Application deadline: 31 December 2026.
Interested? Just send us a short email — no perfectly polished cover letter required.
Apply by email